Customer Retention Rate
Customer retention rate is expressed as a percentage of a companys existing customers that maintain loyalty to the business in that window. Your customer retention rate would be. How To Calculate Improve Your Customer Retention Rate Its easy to calculate. Customer retention rate . Customer retention rate is a calculation which enables organizations to work out what percentage of customers they are keeping versus what percent they are losing. Its also crucial to understand in order to help your company stay strong and grow. Retention rate is the percentage of customers that stay with your business over a given period. If you know why customers are sticking with you you can better optimize your strategies for future customers. In simple terms retention rate represents the percentage of loyal customers of the business. Customer retention rate CRR is simply defined as the ability of a company to retain its customers over a period of time. These loyal customers are sat...